Quality Management
1. Quality Management
in software engineering is also known as
a) SQA
b) SQM
c) SQI
d) SQA and SQM
a) SQA
b) SQM
c) SQI
d) SQA and SQM
Answer:a
Explanation:Quality Management is also called software quality assurance (SQA) which serves as an umbrella activity that is applied throughout the software process.
Explanation:Quality Management is also called software quality assurance (SQA) which serves as an umbrella activity that is applied throughout the software process.
2. Quality also can be
looked at in terms of user satisfaction which includes
a) A compliant product
b) Good quality output
c) Delivery within budget and schedule
d) All of the mentioned
a) A compliant product
b) Good quality output
c) Delivery within budget and schedule
d) All of the mentioned
Answer:d
Explanation:This focuses on how well the implementation follows the design and how well the resulting system meets its requirements .
Explanation:This focuses on how well the implementation follows the design and how well the resulting system meets its requirements .
3. Inspections and
testing are what kinds of Quality Costs?
a) Prevention
b) Internal Failure
c) External Failure
d) Appraisal
a) Prevention
b) Internal Failure
c) External Failure
d) Appraisal
Answer:d
Explanation:Inspections, equipment calibration, maintenance and testing appraisal costs is quality management.
Explanation:Inspections, equipment calibration, maintenance and testing appraisal costs is quality management.
4. According to
Pareto’s principle, x% of defects can be traced to y% of all causes. What are
the values of x and y?
a) 60, 40
b) 70, 30
c) 80, 20
d) No such principle exists
a) 60, 40
b) 70, 30
c) 80, 20
d) No such principle exists
Answer:c
Explanation:The Pareto principle (also known as the 80–20 rule) states that, for many events, roughly 80% of the effects come from 20% of the causes.
Explanation:The Pareto principle (also known as the 80–20 rule) states that, for many events, roughly 80% of the effects come from 20% of the causes.
5. What is Six Sigma?
a) It is the most widely used strategy for statistical quality assurance
b) The “Six Sigma” refers to six standard deviations
c) It is the most widely used strategy for statistical quality assurance AND The “Six Sigma” refers to six standard deviations
d) A Formal Technical Review(FTR) guideline for quality walkthrough or inspection
a) It is the most widely used strategy for statistical quality assurance
b) The “Six Sigma” refers to six standard deviations
c) It is the most widely used strategy for statistical quality assurance AND The “Six Sigma” refers to six standard deviations
d) A Formal Technical Review(FTR) guideline for quality walkthrough or inspection
Answer:c
Explanation:The Six Sigma uses data and statistical analysis to measure and improve a company’s operational performance .
Explanation:The Six Sigma uses data and statistical analysis to measure and improve a company’s operational performance .
6. Which of the
following is not a core step of Six Sigma?
a) Define
b) Control
c) Measure
d) Analyse
a) Define
b) Control
c) Measure
d) Analyse
Answer:b
Explanation:It is an additional step added for existing processes and can be done in parallel.
Explanation:It is an additional step added for existing processes and can be done in parallel.
7.
Non-conformance to software requirements is known as
a) Software availability
b) Software reliability
c) Software failure
d) None of the mentioned
a) Software availability
b) Software reliability
c) Software failure
d) None of the mentioned
Answer:c
Explanation:Given a set of valid requirements, all software failures can be traced to design or implementation problems.
Explanation:Given a set of valid requirements, all software failures can be traced to design or implementation problems.
8. Software safety is
equivalent to software reliability.
a) True
b) False
a) True
b) False
Answer:b
Explanation:Software reliability uses statistical analysis to determine the likelihood that a software failure will occur; however, the failure may not necessarily result in a hazard or mishap.
Explanation:Software reliability uses statistical analysis to determine the likelihood that a software failure will occur; however, the failure may not necessarily result in a hazard or mishap.
9. Misinterpretation
of customer communication is a sample of possible cause defects.
a) True
b) False
a) True
b) False
Answer:a
Explanation:Translation gap between the client and the developer often leads to software defects.
Explanation:Translation gap between the client and the developer often leads to software defects.
10. What kind of
quality cost is incurred when an error is detected in a product prior to
shipment?
a) Prevention
b) Internal Failure
c) External Failure
d) Appraisal
a) Prevention
b) Internal Failure
c) External Failure
d) Appraisal
Answer:b
Explanation:This includes rework, repair, and failure mode analysis.
Explanation:This includes rework, repair, and failure mode analysis.
11. The degree to
which the design specifications are followed during manufacturing is known as
a) Quality of design
b) Quality of conformance
c) Quality of testing
d) None of the mentioned
a) Quality of design
b) Quality of conformance
c) Quality of testing
d) None of the mentioned
Answer:b
Explanation:This focuses on how well the implementation follows the design and how well the resulting system meets its requirements.
Explanation:This focuses on how well the implementation follows the design and how well the resulting system meets its requirements.
12. Quality of design
encompasses requirements and specifications of the system.
a) True
b) False
a) True
b) False
Answer:a
Explanation:The characteristic that designers specify for an item are cover in quality of design.
Explanation:The characteristic that designers specify for an item are cover in quality of design.
13. According to ISO
9001, inspection and testing comes under which management responsibility?
a) Process control
b) Document control
c) Control of non-conforming products
d) Servicing
a) Process control
b) Document control
c) Control of non-conforming products
d) Servicing
Answer:a
Explanation:The answer is self explanatory.
Explanation:The answer is self explanatory.
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